The Mitsubishi Pajero Owners Club®

Don · * Joined: 05 Dec 2002 Posts: 22 Location: Scotland

I have just commenced insurance of my Pajero via Bradgate, and have experienced a somewhat disinterested attitude following the payment of the premium, and upon the request for supplementary cover notes etc. Has anyone any experience good or bad of this insurance broker ?

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DELBOY · **** Joined: 22 Oct 2002 Posts: 258 Location: DURHAM

i used bradgate and they have been ok with me not got my paper work back yet

Guy C · * Joined: 26 Oct 2002 Posts: 27 Location: Amesbury, Wilts

I had the same long delay betwen paying for cover and actually getting the cover note, but after about 4 weeks it arrived. Had to call about 6 times though!

I don't suspect anything to be worried about, but if any body else an add to this perhaps we should investigate.

Guy C

DELBOY · **** Joined: 22 Oct 2002 Posts: 258 Location: DURHAM

got my cover note 2 days after i payed just send back all the paper work to them last week so will see how long it takes them to get my policy back

GaryJB · * Joined: 10 Oct 2002 Posts: 27 Location: Romsey,Hants

They gave me a quote just before christmas,found to be cheaper than my current insurers but did not send any paperwork through.If they are lax about getting your business they are probably lax in all other areas,so I stayed with Liverpool Victoria,who were only dearer by £20 and £50 less excess and have provided me with top class service.

oldbill · Posted: Mon Jan 27, 2003 17:30 Post subject: Bradgate Insurance

I've also had problems-cover note arrived in plenty of time but I sent back proposal form and they lost it, so I've now sent another but I have to say that I'm not impressed-watch this space

Clive

BobK · * Joined: 06 Nov 2002 Posts: 21 Location: N. London

I just posted over in the insurance section a short tale of woe. To recap, I agreed to a quote and paid in November 2002. I will shortly reach the end of my second cover note with no full documentation despite a number of calls.
I was told that as long as I had a cover note I shouldn't worry. I responded that if I have to keep calling to get new cover notes that Bradgate is costing me time and money.
I'm not happy!
I keep getting referred to the Kent office who don't seem to know how to return phone calls when they say they will.
Any suggestions?

Tazz · Posted: Mon Jan 27, 2003 22:18 Post subject:

I am having the same problems with bradgate, paid the deposit on my credit card received the cover note in a few days then nothing, after repeated phone calls I still have no policy. However they were quick enough at taken the first installment from my bank. It makes you wonder how long you would have to wait if you ever had to make a claim! Definatly the cheapest policy but the service is *beep*.

Tazz.

BeeCee · Newbie Joined: 22 Dec 2002 Posts: 4 Location: New Forest

I'd like to echo all the above. Took out insurance in November, paid initial amount by cc and received cover note within a few days.......and nothing since. Cover note has long since expired, and am a little concerned considering the number of similar experiences. Will ring Bradgate tomorrow and advise of the level of dissatisfaction eminating on this web site - will post their reply.

BeeCee

micvay · Newbie Joined: 27 Jan 2003 Posts: 1

8) my disco is insured by adrian flux, it took about six weeks to get the policy but i would not worry providing bradgate issue cover notes

stumpey · Posted: Tue Jan 28, 2003 14:01 Post subject:

The last time my renewal came up I asked Bradgate for a quote,they came back even more expensive than my current policy. They said they would come back with a better quote but never did, so as far as I am concerned they don't need the business!!.

Current broker for last 5 years LIFESURE cheaper, quicker, policy in post in one week nuff said. They have always insured my import cars CRX,PAJ etc without a problem.

Steve

daveydw · * Joined: 25 Oct 2002 Posts: 18 Location: north east

there useless and they dont care about there customers just having there name on this site , once they get the cash they dont want to know

Master · Posted: Tue Jan 28, 2003 14:30 Post subject:

Just as a thought - if a company is poor at taking your money (needing phone calls and chase-ups).
How are they going to be should you (god forbid) have an accident and need a courtesy car in a hurry and your Pajero back in one piece?
I'd rather pay a little extra and be assured of efficency than pay rock bottom prices and spend the extra chasing up where my car is once someone goes into the back of me.

BobK · * Joined: 06 Nov 2002 Posts: 21 Location: N. London

Just made my feelings felt by voting in the poll in the insurance thread. Noticed that 55% of the respondents rated Bradgate below average. Only 20 votes but I think more of those who are dealing with them may need to join the vote.
I hope that anyone who is interested/involved in using Bradgate and the levels of service should vote ASAP.

BobK

alcooper · * Joined: 25 Dec 2002 Posts: 48 Location: London

As someone in the process of buying a Pajero thank you all for this thread. The cheapest quote I have so far found - by a long way I should emphasise - is LIFESURE (recommended by garage) and I don't think I'll bother with Bradgate from what I have read here.